Refund & Exchange Policy

We offer easy exchanges for products that are defective, damaged, or have sizing issues.

Exchanges

You can request an exchange within 7 days of delivery.
To initiate an exchange, please get in touch with us at support@romanoir.com with your Order ID.

Once your request is approved:
- Our team will arrange a reverse pickup.
- Our delivery executive will collect the package from your doorstep. Please ensure the product is
securely packed to avoid any damage during transit.

After the product reaches our warehouse:
- It will undergo a quality check.
- Once approved, and if the product is unused and in proper condition, a replacement product will
be shipped to you.

Note: Exchange is allowed only once per order.

Returns & Refunds

We currently do not offer returns or refunds. However, we ensure easy exchanges for any issues.

Cancellation

Orders can only be cancelled before they are shipped.